Because CampaignSquad provides customized creative design, bespoke software development, and tailored technical labor, services rendered cannot be physically returned in the manner of physical goods. Once dedicated design hours or custom source code development has begun, fees allocated to those specific completed milestones are generally non-refundable.

We stand behind the excellence of our craft. Every project agreement includes dedicated review cycles and revision rounds (as specified in your project contract or Statement of Work). If an initial deliverable does not match the approved design brief or scope, our team will refine, polish, and iterate until the agreed criteria are satisfied.

Our projects typically follow milestone billing (e.g., Discovery & Wireframing, UI/UX Prototypes, Frontend/Backend Development, QA & Final Launch). In the event a client chooses to cancel a project mid-way, payment is only retained for completed and approved milestones. Any unutilized deposit for uncommenced future phases will be promptly refunded.

For pre-built digital products, UI kits, or code templates distributed directly: refund requests submitted within 7 calendar days of purchase will be evaluated on a case-by-case basis if the digital product is proven to be defective or technically inaccessible, provided our technical support team cannot resolve the defect.

To request a milestone review or discuss refund eligibility, please contact our accounts team directly at Sales@Campaignsquat.Com with your Project ID, invoice details, and a clear explanation of your concern. Our management team reviews all inquiries within 2 business days.