Catholic Charities USA

Catholiccharities USA, a prominent non-profit organization, partnered with Campaignsquat to modernize their outdated donation management system. The custom-built platform, developed using Node.js, React.js, and MongoDB, streamlined the fundraising process, enabling 3x faster donation processing, improved donor engagement, and enhanced transparency. Post-launch, the platform saw a 50% increase in mobile donations and saved 50+ hours per month in administrative tasks.

Catholiccharities USA Website

Client Background

Catholiccharities USA, a non-profit organization focused on providing education to underprivileged children, faced challenges with their outdated donation management system. Their goals included:

• Automating the donation process to reduce errors and delays.
• Improving transparency in donation tracking to build donor trust.
• Enabling mobile donations to expand their donor base.
• Creating a system for recurring donations and automated receipts.
• Enhancing donor engagement with personalized messages and follow-ups.

The Challenge

The project faced several challenges:

1️⃣ Outdated Donation Process

• Donors had to manually enter data and follow long, tedious processes.
• Transactions were delayed, leading to donor frustration.

2️⃣ Lack of Automation

• The system didn’t have automated receipt generation, making donor acknowledgment a manual task.
• Campaign tracking and donor management were handled manually.

3️⃣ Limited Donor Interaction & Mobile Access

• Donors had to use desktop-only systems.
• Donor engagement tools such as thank-you messages or recurring donations were missing.

4️⃣ Reporting & Transparency Issues

• Real-time reporting of donations was non-existent.
• The system didn’t allow for easy tracking of funds or campaign goals.

Goals

Campaignsquat established clear goals to meet the client's expectations:

• ✅ Automate the donation process to increase speed and reduce errors.
• ✅ Provide transparent donation tracking for both the charity and donors.
• ✅ Enable mobile donations to increase donor reach.
• ✅ Create a system for recurring donations and automated receipts.
• ✅ Enhance donor engagement with personalized messages and follow-ups.

The Solution

Campaignsquat designed and developed an end-to-end Donation Management System with the following features:

Technology Stack

• Frontend: React.js for a dynamic, user-friendly interface.
• Backend: Node.js & Express.js for robust API management.
• Database: MongoDB for non-relational, scalable storage.
• Payment Gateway: Stripe API for seamless payment processing.
• Email Service: SendGrid for automated communication.

Key Features Implemented

• 🔹 Fast & Secure Donations: Real-time donation processing using Stripe for secure payments.
• 🔹 Mobile-Friendly Platform: Responsive design for seamless mobile and tablet donations.
• 🔹 Automated Receipts & Acknowledgements: Automated thank-you emails and receipts generated via SendGrid.
• 🔹 Donor Dashboard: Personalized dashboard for donors to track donations and set up recurring gifts.
• 🔹 Campaign Tracking & Reporting: Real-time progress reports and detailed campaign tracking.
• 🔹 Admin Panel: Easy campaign creation, donor management, and donation reporting.

Results

Post-launch, Catholiccharities USA achieved:

• 🎯 3x faster donation processing compared to the old system.
• 📈 Increased donor engagement through automated thank-you messages and personalized updates.
• 📱 50% increase in mobile donations after the mobile-friendly redesign.
• 💵 Automated reports saved 50+ hours per month for the admin team.

Testimonial

"Working with Campaignsquat completely transformed our donation process. Their platform is not only faster but also more transparent, making it easier for our donors to give. The automated system has streamlined our operations, allowing us to focus on the cause rather than admin tasks."

Client

• 📣 Jane Matthews, Executive Director of Catholiccharities USA

Key Takeaways

• ✔ Automation in the donation process reduces errors and saves valuable time.
• ✔ Mobile-optimized platforms increase donation potential, especially in today's mobile-first world.
• ✔ Real-time reporting enhances transparency and builds trust with donors.
• ✔ Personalized donor interactions improve engagement and retention.

Future Steps

• 🎯 Expand to new payment gateways for international donations.
• 🎯 Integrate AI for predictive analytics on donor behavior and campaign success.
• 🎯 Develop more outreach tools to engage and retain donors post-donation.

🎯 Empower your charity with a modern donation platform. Campaignsquat specializes in building secure, user-friendly, and scalable donation systems.

Campaignsquat delivers tailored donation management solutions that transform fundraising. Let’s build yours!